When choosing a place to board your pet it is best to know what others have experienced. We make every effort to please everyone. A sad fact of life is.....that will never happen, no matter how hard we work. Many will like us however there will be some who will not.
Please do not rely solely on the posted internet comments. There will be some who were legitimate customers who did not like my facility, myself or my staff. Some however, will be from previous employees or business competitors.
Ask around. Ask your vets. Your co workers. Your church members. Ask what they like about each place and what they dislike.
You can make an informed decision that will be best for your pet and for your peace of mind.